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Dear parents/guardians, 

During the full HBL phase, we will continue to provide instructions and support for students to access a range of both online and hardcopy HBL materials, so that learning continues uninterrupted. These materials are aligned to each department’s scheme of work and is similar to what they will learn if they were in school. Further details on the HBL Plan and Support will be sent to you via Parent Gateway.

Schools will remain open for students who require additional support. In particular, parents working in essential services or are unable to secure alternative care arrangements, please approach your child’s/ward’s form teachers for assistance. Alternatively, you may also call the school General Office directly. We will arrange for them to come back to school to do the HBL lessons. 

We will also inform you of any updates via Parent Gateway. Please ensure that you have downloaded the application and have set the Push Notification to ON. Those who do not have access to Parent Gateway, we will work with you separately to ensure that you receive the weekly updates. Should your child/ward experience any difficulties accessing the SLS or completing the online tasks, please go to for assistance. Alternatively, you may contact the School Helpdesk at 6758 8837.

SLS Support for Home-based Learning

Please take note that the operating hours for Xishan's Helpdesk is from 0900 to 1600 hrs, Mondays to Fridays. 




SLS Central (MOE) Helpline Phone: 6702 6513


Operating hours:

Monday - Friday: 1600 hrs - 2100 hrs

Saturdays: 0900 hrs - 1500 hrs

*Closed on Sundays and Public Holidays

Phone: 6848 8900


Operating hours:

Monday - Friday: 0700 hrs - 1900 hrs

Saturdays: 0700 hrs - 1400 hrs

Koobits technical support

Email: /

Whatsapp helpline: +65 8484 6624


Parents Kit - Supporting Your Child During Full Home-Based Learning 

As schools move into Full Home-Based Learning (HBL) from 19 May to 28 May, this issue of Parent Kit ‘Supporting Your Child During Full Home-Based Learning’ provides practical tips on how you can support your child to learn independently and to be meaningfully engaged in the next two weeks. This is also an opportunity for you to understand your child better, strengthen your bonds with him/her and look after each other’s well-being. 

Parent Kit - Supporting your child during Full HBL.pdf


Frequently Asked Questions about Student Learning Space

Instructions for Students in using Student Learning Space

iMTLMOE Resource kit for Parents During home-based learning